Begin with Ledger — Secure, Verified Onboarding for Hardware Wallets

Ledger.com/Start delivers a formalized onboarding process that guides new and experienced custodians through device initialization, recovery phrase management, firmware verification, and secure account configuration. The guidance is explicit and prioritized to reduce risk and ensure long-term custody integrity.

Start Setup Official Resources

Factory-verified devices • Follow verified firmware updates • Offline recovery guidance

Quick Start — 5 Steps

Confirm authenticity

Validate packaging and manufacturer seal prior to powering the device.

Install Ledger Live

Download the Ledger Live application from the official website and verify checksums.

Initialize & Create PIN

Set a secure PIN; never store it together with your recovery phrase.

Record Recovery Phrase

Write the recovery phrase offline on durable material; do not photograph or store digitally.

Register Accounts & Verify

Add accounts in Ledger Live and verify receiving addresses on the device.

Formal Onboarding Overview

This page outlines the recommended, auditable steps required to place a Ledger device into secure operational service. The instructions are intentionally procedural: verify device authenticity on receipt; perform firmware updates only when directed by the official Ledger Live application; create and store the recovery phrase using an offline, tamper-resistant method; and confirm account addresses in-device before any on-chain transactions. By following these steps, custodians can reduce the risk of phishing, supply-chain tampering, and accidental exposure of secret material.

Recovery & Backup

Use a physically resilient backup (steel, vault storage) and create procedure documentation for recovery operations.

Firmware Integrity

Only update firmware through verified Ledger Live workflow and confirm update signatures where available.

Operational Hygiene

Keep devices offline when not in use, separate custody keys, and maintain clear key-rotation policies for institutional custody.

Resources & Support

Ledger.com/Start centralizes documentation links, official support channels, FAQ, and verified downloads. Always confirm domain authenticity and use official contact channels for sensitive support cases.

Support Center Read FAQ